SPA adds more value to its services at inter-island jetty |24 July 2013

This comes after the Seychelles Ports Authority (SPA), in collaboration with a new private operator, has revamped the facility as part of its business and commercial strategies to add more value to its services.

The revamped passenger terminal building will house a new restaurant, bar and other amenities which will provide commuters and the public in general with more comfort as they travel to Mahé’s  neighbouring islands.

In line with SPA’s request to provide such facilities at convenient hours for passengers and visitors, the restaurant will open from 6.30am until 11pm Monday to Saturday and 9am to 9pm on Sundays.
 
The SPA, through a local public tender, awarded the facility to the new private operator and is satisfied that the upgraded facility, to be opened soon, will provide port users and the public in general with a new service experience at the inter-island jetty.

The new catering service will reinforce the current efforts that are being invested by SPA to upgrade its jetty services on Mahé, Praslin and La Digue.
In addition to the current facility, SPA will soon start the construction of additional seating facilities there to cater for the increasing number of ferry passengers between Mahe and neighbouring islands.

Providing a covered area from the car park to the ferry, this additional facility will also cater for approximately 200 plus pax seating capacity, ticket checking counter, small booths for Destinations Management Companies, and car hire operators. The facility, covering a total of over 300 square metres, will also provide additional sanitary facilities to the existing passenger terminal building. 

Apart from this project, SPA is finalising some technical details in order to start construction, in the near future, of a new state-of-the-art passenger building on Eve Island, Praslin.
Furthermore, the authority is also assessing new ways to improve the comfort of arriving and departing passengers on the La Digue jetty.

Through an open-door policy, SPA welcomes positive criticisms and suggestions, aimed at improving its customer service deliveries. Winner of the 2010 and 2012 Indian Ocean Leading Cruise Port Award, SPA is carrying out an-depth assessment of its services offered both to its local and international passengers, to ensure that it remains the region’s favourite port of calls, as far as passenger service is concerned.

The authority has said it is continually striving to bring more efficiency and value to its clients, by improving the level of comfort and service at all its port terminals.