Insurance firm ensures staff training |30 July 2013

Effective insurance cover is anyway not possible without competent staff and this is why the company has developed a training policy with different training programmes.
In line with this policy, Sacos recently organised a four month Level 1 Insurance Course for eighteen newly appointed staff members as well as five from Fidelity, Reliance, Belairy and DAART’S insurance brokers.

The course participants received their certificates in a short ceremony at the Sacos Tower last Friday afternoon in the presence of the Sacos Group chief executive officer Antonio Lucas, the general manager for operations Jane Joubert and the course facilitators.

Sales executive Charmayne Decommarmond was thankful to Sacos for the training which she said had extended her knowledge of general insurance:

“The course offers an interesting opportunity to better understand what insurance is. It has taught us that insurance, which is a very technical field, goes further than what we do in the office every day. We have been equipped with deeper knowledge on how to better serve our clients and provide them with quality insurance solutions.”

She said it is a good idea for the group to be provided with on-the-job training as it enables them to study and work at the same time. She also had praise for the continuous assessment system which enables them to space their revisions and thus go on with their other activities.

Charmayne de Commarmond, sales executive of the State Assurance Corporation of Seychelles (Sacos), came out first among the delegates and was the only one who scored a distinction in the level one insurance course and Mrs Belairy scored the highest mark among the brokers. Mrs Belairy described the training as “important, high level, comprehensive, well delivered and above expectations”.
 
She said that the training will surely bring a plus to her company as she has broadened her awareness of general insurance, reinsurance, life assurance and their respective products, as well as customer service. As a broker, she feels that she is now better acquainted with Sacos and its subsidiaries and this will improve her working relationship with the company.

Both Sacos and broking company staff have expressed the wish that the insurance company continues to organise such courses.

They are now looking forward to the Insurance Level 2 Course which will be held in September this year. The programme extends to Level 3 which is more comprehensive and designed for higher level staff.