Air Seychelles - New technology to speed up passenger processing |13 July 2017

Air Seychelles, the national airline of the Republic of Seychelles, has introduced state-of-the-art common-use passenger processing system (CUPPS) at Seychelles International Airport as of yesterday.

This investment provides greater flexibility for international airlines operating from the airport by allowing them to share common-use terminal equipment for check-in and boarding. 

The airline, which provides ground-handling services to airlines operating from Seychelles International Airport, is currently upgrading its technology to ensure a smooth travel experience every step of the way. The upgrade is being performed in partnership with the Seychelles Civil Aviation Authority and Sita, a global technology provider to the air transport industry.

The new systems will optimise the use of terminal facilities, speed up the flow of passengers and improve service levels for all international travellers flying from Seychelles International Airport.

 Roy Kinnear, chief executive of Air Seychelles, said: “The new common-use terminal equipment will enable Air Seychelles to connect to various departure control systems used by other airlines operating to Seychelles, providing more flexibility to our ground handling operations.

 “Even more importantly, it will enable us to streamline the check-in and boarding process for all the international travellers who are handled at Seychelles International Airport, making sure they have a smooth experience. This new technology from SITA follows the long list of innovative technological solutions which we have implemented to ensure improved guest experience,” said Mr Kinnear.

 Gilbert Faure, chief executive of the Seychelles Civil Aviation Authority, said: “Introducing cutting-edge CUPPS infrastructure and baggage management systems at Seychelles International Airport puts us on par with some of the most modern airports in the world. Having a standardised system for handling passengers will improve the airport experience for all international travellers, irrespective of the airline they are flying with, which is a fantastic achievement. We have developed a strong relationship with both Air Seychelles and SITA and are pleased to have worked together to install this new technology."

 Maneesh Jaikrishna, vice-president Indian Subcontinent, Eastern & Southern Africa, said: “Our common-use systems brings new efficiencies to the Seychelles International Airport for both Air Seychelles and other operators. This in turn will have a dramatic impact on passengers who will benefit from a smooth and seamless travel experience.”